Terms and Conditions

Terms and Conditions

-Clients are entitled to 1 free trial session before committing to a course. Trial sessions can be booked by emailing info@baby-a-wake.co.uk and need to be confirmed by return email or by authorised personnel.
- Payment must be made prior to the commencement of a course or session.
- Once signed up for a full group course, clients are entitled to attend 12 sessions within a term period. All sessions must be taken within that 12 week period and are not refundable or transferable onto weeks beyond that 12 week period. When booking 9 or 6 sessions, the same terms apply in that sessions must be taken within the same time period, i.e. 6 weeks for 6 session bookings and 9 weeks for 9 session bookings.
- If additional sessions have been booked – i.e. more than 12 sessions, either by special arrangement or through an online offer, all sessions will still need to be taken by the end of a 12 week period. - Sessions will be allocated to the course you have paid for via your own course booking login. If you wish to change sessions then you must do this prior to the start of a session by going to the My Bookings section of the website.
- You can transfer any advanced sessions onto any of the sessions listed available in your login.
- Sessions cannot be transferred once a session has commenced. Any sessions that are not transferred are not refundable.
-If you are unable to go on line to transfer a session you can contact Baby A-Wake directly and they will do it for you as long as the session hasn’t commenced.  Contact us via email on info@baby-a-wake.co.uk or via text on 07929391942 , before the start of your class if you would like us to change it for you.
- Course and date times will be confirmed prior to commencement. Baby A-Wake maintains the rights to cancel or amend dates at any given time. If dates are cancelled at short notice, clients will be given alternative sessions in which they can complete their course.
- For personal sessions, dates for sessions must be agreed upon prior to commencement of the service.
- All payment enquiries must be dealt directly through Baby A-Wake. If you choose to take up personal sessions with your Baby A-Wake teacher,
Baby A-Wake must be informed.
- For cancellations of one to one sessions with less than 48 hours notice, ½ payment will be required. For cancellations of less than 24 hours notice, full payment will be required.
- Baby A-Wake is required to supply names and contact details of all non members to the course venue. The club/venue may use this information to let you know about membership services and special offers.
- Due to legislation in the Children's Act 1996 we cannot include your baby in class activity unless that activity is to demonstrate care and safe lifting techniques for you and your baby. All babies must be positioned in safe areas within the class room where no harm can come to them through any mothers exercise activity. All mothers must adhere to these guidelines by using the 'baby zone' areas provided in the class. Mothers must note that their child is their full responsibility whilst in the class and that any exercise activity must be kept a safe distance away from all infants, at all times.

Copyright Body A-Wake 2011